Steuart Online is an online store featuring all your favourite products from George Steuart & Company. You can shop for our products at the best available price and get them delivered right to your doorstep.
You can access the Steuart Online store on https://steuartonline.com
Login to https://steuartonline.com/login to get registered with Steuart Online. You can always shop with us as a guest as well
Visit our registration page https://steuartonline.com/login and create an account on Steuart Online.
Once you log in to the account visit https://steuartonline.com/account?tab=profile to manage your profile
Visit https://steuartonline.com/password/reset and submit the email address linked to your Steuart Online account. An auto generated email will be sent to your email with password reset instructions.
Yes certainly. You can check out as a guest.
This could be caused by a browser caching issue. Please clear the browser cache and try again. If that does not work please drop us an email on info@steuartonline.com with your username
Our products are offered online at a discounted rate. Also, you can pick one of the bundled packs as well.
You can view your past order from the “Orders” tab in your profile.
We accept online payments via Visa/Master and Amex credit and debit cards.
We do not have a Minimum or Maximum order value. Delivery is free for orders above Rs. 1500/- within Colombo 01 - 15
We do not accept payments from Digital Wallets at the moment.
We do not accept Cash on delivery or Bank Transfers at the moment.
We hope you don't have to. But if you do, please contact us on info@steuartonline.com with the order details and we will cancel it for you within a period of 12 hours from when the order was placed
If the cancellation is done within 12hrs of placing the order there will not be a cancellation fee. Cancellations made after 12hrs will incur a fee of Rs. 500/-
Please contact us on info@steuartonline.com within a period of 12 hours from when the order was placed and we will cancel it for you
If the cancellation is done within 12hrs of placing the order there will not be a cancellation fee. Cancellations made after 12hrs will incur a fee of Rs. 500/-
Orders above Rs. 1500/- delivered within Colombo 01-15 are completely free. Orders below Rs. 1500/- will be charged a delivery fee. Refer to our Delivery page for details. The delivery rates will be automatically calculated based on the entered delivery address and shown to you during check-out.
Please contact us on info@steuartonline.com with your transaction information and we will get back to you.
Please contact us on info@steuartonline.com with your transaction information and we will get back to you.
You will receive your order confirmation to the email address linked to your order or your profile on Steuart Online
We deliver within Colombo 01-15 at the moment, but will expand our delivery areas soon.
Orders above Rs. 1500/- delivered within Colombo 01-15 are completely free. Orders below Rs. 1500/- will be charged a delivery fee. Refer to our Delivery page for details. The delivery rates will be automatically calculated based on the entered delivery address and shown to you during check-out.
We will contact you before the delivery is dispatched.
All orders will be delivered within 48 hours except on Weekends and other Public holidays. Orders placed on Friday, Weekends and other Public holidays will be delivered within the 2 following work days.
Order tracking is currently not available
We value your feedback to make our services better. If you have any suggestion or complaints please contact us on info@steuartonline.com
Please return it to the rider with the relevant note on what the error is.
Please contact us on info@steuartonline.com within 24 hours of delivery
Please contact us on info@steuartonline.com within 24 hours of delivery for replacement
Please contact us on info@steuartonline.com within 24 hours of delivery
Please contact us on info@steuartonline.com within 24 hours of delivery for replacement
A copy of your order receipt will be emailed to you
Login to your Steuart Online account and visit the “Address” tab
Visit https://steuartonline.com/password/reset and submit the email address linked to your Steuart Online account. An auto generated mail will be sent to your email with password reset instructions
Please contact us on info@steuartonline.com
You cannot change the email address linked to your Steuart Online account
You can update the mobile number from the Profile tab
Ordering through Steuart Online is completely safe. Your profile
and purchase information will be stored securely. The payment will be
processed via secure payments portals and Steuart Online will not save
or hold any of your credit card details.
Visit our
Privacy Policy page for more information.
Your information is maintained on secure servers managed by Shopbox - our online store platform provider
Please contact us on info@steuartonline.com
Please refresh your browser and try again. Clear the browser cache as well if possible. If this does not work contact us on info@steuartonline.com
Sometimes the emails we send can get moved to Spam on your email account. Please check the Spam folder and whitelist our email address.
Please check if your password is correct. If you cannot remember the password you can reset it by visiting https://steuartonline.com/password/reset and submit the email address linked to your Steuart Online account. An auto generated mail will be sent to your email with password reset instructions.
This could be caused by a browser caching issue. Please clear the browser cache as repeat the order. If that does not work please contact us on info@steuartonline.com
Please find our Privacy Policy information here